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      Axon

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      Related searches: Axon reviews | Axon jobs | Axon salaries | Axon benefits
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      Customer Service Manager (CSM) Interview

      28 Mar 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Axon in Mar 2023

      Interview

      The interview process was: 1. Initial phone screen with recruiter 2. hiring manager phone screen 3. panel interview with 4 different people 4. presentation with panel and hiring manager. Overall the process was quick

      Interview questions [1]

      Question 1

      General questions about my background and a few hypothetical questions about customers. Was told to prepare for STAR format, but was not asked anything STAR related.
      Answer question
      1

      Other Customer Service Manager (CSM) interview reviews for Axon

      Customer Service Manager (CSM) Interview

      17 Dec 2022
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 7 weeks. I interviewed at Axon (Phoenix, AZ) in Nov 2022

      Interview

      Lengthy process, 6 interviews including a panel and a presentation. Not too challenging and very relaxed setting, even with VP interview. Very conversational with lots of opportunities to ask questions.

      Interview questions [1]

      Question 1

      Why do I want to work for company, what can I bring from my previous experience.
      Answer question
      avatar
      Axon response
      3y
      We know leaving reviews takes time & appreciate your candid feedback! Thanks for sharing your positive experience and helping to support successful customer experiences.

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