Very simple and general CSA related questions. Mostly behavioural and situational questions.
Mainly 2 interviewers. A chief or second Stewart and an HR coordinator. HR will read out the job requirements and pay rate.
Interview questions [1]
Question 1
Describe a time which you had to handle an angry customer, and what did you do?
Straight forward questions but relatable to the company and operations. Allows for recruiter to get a feel of the candidate about what they know and are expected of them