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      BMO Financial Group

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      Related searches: BMO Financial Group reviews | BMO Financial Group jobs | BMO Financial Group salaries | BMO Financial Group benefits | BMO Financial Group conversations
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      Customer Contact Agent Interview

      3 Nov 2011
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 2 days. I interviewed at BMO Financial Group (Mississauga, ON) in Oct 2011

      Interview

      phone interview was pretting easy .she asked couple of questions regarding my previous work. Where i was working and what were my duties at that job? Why i want to work with BMO?

      Interview questions [2]

      Question 1

      How do you handle a difficult customer?
      Answer question

      Question 2

      What is customer service to you?
      Answer question
      3

      Other Customer Contact Agent interview reviews for BMO Financial Group

      Customer Contact Agent Interview

      6 Dec 2018
      Anonymous interview candidate
      Mississauga, ON
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Dec 2018

      Interview

      First I applied online and then I performed a mock -call center assessment I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.

      Interview questions [4]

      Question 1

      How did you exceed customer expectaions?
      Answer question

      Question 2

      What would your previous employer say about you?
      Answer question

      Question 3

      How would you sell/pitch this credit card?
      Answer question

      Question 4

      Where do you see yourself, 5 years in the future?
      Answer question
      5

      Customer Contact Agent Interview

      9 Apr 2018
      Anonymous interview candidate
      Mississauga, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at BMO Financial Group (Mississauga, ON) in Feb 2018

      Interview

      I got my phone interview last week, and about three days later, I got the face to face interview. The experience is good and HR was very thoughtful. Be passionate when doing the interview.

      Interview questions [1]

      Question 1

      Why BMO? Teamwork experience
      Answer question

      Customer Contact Agent Interview

      3 Aug 2017
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at BMO Financial Group (Montreal, QC)

      Interview

      The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.

      Interview questions [1]

      Question 1

      How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.
      Answer question
      9

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