I applied online. The process took 4 weeks. I interviewed at BMO Financial Group (Toronto, ON) in Nov 2016
Interview
I found the job via indeed about two weeks ago and received a call from the interviewing company about Thursday night asking if I had 30 minutes for a interview. I asked to reschedule for the following day at noon and they did. I don't know what the outcome of the interview is as yet. This was my first conversation with them. They said they would contact me in 7 days to let me know if they would do a interview in person.
Update* So they did contact me the following week to do a in person interview. The whole process took about 4 weeks. I received an offer.
For the in person interview, I was interviewed by two persons. They were very nice and made me comfortable. The interview was like a discussion.
Interview questions [4]
Question 1
Tell me of a time you received constructive criticism and what did you do with it?
Telephone
Tell me of a time you dealt with a difficult customer and what you did
Tell me of a time you had to demonstrate excellent customer service by up selling a product
When will you be available to work and what is your current salary
In Person
How do you explain a difficult process to a customer
What would you do if you gave a customer wrong information
How do you feel about targets
How do you handle multitasking and give an example
What do you want us to know about you
Why do you want to work with us
Tell me a time you exceeded a customer's expectations
How do you handle constructive criticism/feedback and give an example
Give me an example of a time you had to deal with a difficult customer
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Interview questions [1]
Question 1
Tell me about yourself. What made you want to apply.
I interviewed at BMO Financial Group (Thornhill, ON)
Interview
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
I interviewed at BMO Financial Group (Toronto, ON)
Interview
virtual 10 question self interview ranging with the typical STAR method questions. never heard back after the virtual self interiew, did not like that sort of interview style. would prefer a live interview with an actual interviewer
