What does exceptional customer service look like to you
Tell me about a time you handled a difficult customer situation and turned it around? What motivates you at work and how do you stay engaged when dealing with repetitive tasks?
Interview questions [1]
Question 1
What does exceptional customer service look like to you
Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.
Interview questions [1]
Question 1
Tell me about yourself. What made you want to apply.
1-on-1 with assistant branch manager. Why do you want to work at a bank? Behaviour questions, like what would you do if you made a mistake. Tests your language abilites like Chinese.
Top companies for "Compensation and Benefits" near you
I interviewed at BMO Financial Group (Thornhill, ON)
Interview
Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)
