I applied through a staffing agency. The process took 1 day. I interviewed at BNY (Wilmington, DE) in Jul 2020
Interview
The interview process was quick. I applied on indeed through a staffing agency and was contacted an hour later about doing an interview the very next day. I had one interview on Webex and the guy's camera did not work. I felt that was unprofessional.
Interview questions [1]
Question 1
What experience do you have with customer service?
I applied through a recruiter. The process took 2 days. I interviewed at BNY (New York, NY) in Sept 2025
Interview
The interview process was fairly simple, consisting of easy questions that I was able to answer confidently. However, after completing the initial steps, the company stopped responding entirely, effectively ghosting me and leaving the process unresolved despite my follow-ups.
Interview questions [1]
Question 1
One of the questions they asked me was about my experience managing high-volume customer interactions and how I handle challenging or upset customers.
The interview process for the bank of New York Mellon was great. Friendly and efficient agent who were able to answer all of my questions. Timely responses to questions and feedback. I would do it again
I applied online. The process took 2 months. I interviewed at BNY
Interview
Interviewers were friendly, misleading almost to the point of offering the job in Interview. Was told I'd hear back by a certain date (a week later.)
No outcome by that date, was then ghosted. They offered another candidate the role and provide no feedback.
Interview questions [1]
Question 1
They asked me to keep BNY as my first choice after they were informed I was involved in other processes..
