I applied online. I interviewed at BT Group (Cardiff, Wales) in Feb 2018
Interview
Online app, telephone interview, assessment centre.
Recruitment process easy with relaxed day at the centre. Awful dates building with extremely miserable, defeated looking staff. I had reservations about joining the business from the moment i stood on the main floor. With talking to the existing staff they explained what it’s like to work there, not good. The building is filthy and hygiene is not really cared about. Dirty every where and in need of a deep clean. Having said all this I did accept the role and will leave a review about the job itself on the other section. In summary interviews fine but had doubts about the role itself and how staff are treated.
Foi bem tranquilo, por se tratar de uma vaga trainee eles fizeram uma entrevista em grupo. A minha aplicação foi feita através de uma agência de estudantes, porém o RH da empresa me ligou perguntando se eu gostaria de participar da entrevista. Foi uma entrevista tranquila, como uma conversa, foram feitas perguntas sobre administração do tempo, organização, resiliência
Interview questions [1]
Question 1
Como é o seu gerenciamento de tempo e como você elenca as prioridades?
I applied through a staffing agency. I interviewed at BT Group in Jul 2025
Interview
Listen to calls with an experienced advisor on the call floor, listen to the types of calls that come in and watch the information that pops up on the screen.
I applied through a staffing agency. The process took 1 week. I interviewed at BT Group (Calcutta) in Mar 2025
Interview
BT has a three round virtual interview which consists of HR round, Assessment and Ops round It is generally based on communication skills. They will not judge you on process as you have to go through the training program anyway.