3 rounds after initial application - video interview to a pre-recorded screen first, then a live face-to-face interview with a team member, then a long hiring event (either in person or virtual).
Interview questions [1]
Question 1
You've arrived with guests at the hotel and one guest realizes their bag is missing - what do you do?
I applied through an employee referral. I interviewed at Backroads (Florence) in Feb 2026
Interview
Quattro fasi di colloquio,arrivata fino ad hiring event,ma non assunta.
Non in linea con l'azienda, nonostante la pregressa esperienza. Sarebbe stato meglio simulare un accompagnamento invece di fare giochini di ruolo.
Interview questions [1]
Question 1
Cosa dici se alla fine di un trip tutti gli ospiti hanno chiesto info al collega esperto e non ti hanno considerato?
Extensive process: written application, one way recorded video interview, two way interview, then you can be invited to a day long hiring event where you’re assessed on your problem-solving, teamwork, public speaking, and more
Interview questions [1]
Question 1
How would you respond to a guest who didn’t want to wear their helmet?