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      Customer Experience Associate Interview

      6 Oct 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Better

      Interview

      A three-round interview process with different members of the team. Mock sales call, behavioral questions, pretty normal stuff. Everyone I spoke to was nice and I was optimistic about my performance.

      Interview questions [1]

      Question 1

      Here's a scenario, let's pretend you are the CEA.
      Answer question

      Other Customer Experience Associate interview reviews for Better

      Customer Experience Associate Interview

      28 Apr 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Better

      Interview

      I made it through the phone screening and was told to wait for HR coordinators to schedule my virtual interview. I waited and waited and never heard back just to find out that the job posting had been closed. It was very disappointing to find out on my own, I was looking forward to moving forward with my hiring process. Wish they could've told me that they reached candidate capacity earlier.. I waited for a while for nothing.

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond for a customer.
      Answer question

      Customer Experience Associate Interview

      18 Apr 2021
      Anonymous interview candidate
      Charlotte, NC
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Better (Charlotte, NC) in Apr 2021

      Interview

      The interview process was great. It was all virtual. The first part of the interview was a phone conversation. The second part was an assessment and job relatable questions and the third part was a zoom interview as well as a mock sales call

      Interview questions [1]

      Question 1

      The mock sales call was the biggest part of the interview
      1 Answer

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