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      Technical Support Specialist Interview

      25 Jan 2016
      Anonymous interview candidate
      New York, NY
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at BetterCloud (New York, NY) in Jan 2016

      Interview

      I had an initial phone interview, which lasted about twenty minutes. I was then given a skills assessment, and a few days later I had a two-hour interview with four different people at the company office, which was both interesting and, dare I say, fun. Everyone that I met with was incredibly friendly and helpful. They were always quick to return an email or answer/return a phone call. The interview process at BetterCloud was not easy, but they did everything they could to accommodate me.

      Interview questions [1]

      Question 1

      Explain when you would use HTML versus when you would use Javascript.
      Answer question
      13

      Other Technical Support Specialist interview reviews for BetterCloud

      Technical Support Specialist Interview

      19 Aug 2020
      Anonymous interview candidate
      Atlanta, GA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at BetterCloud (Atlanta, GA) in Aug 2020

      Interview

      Interview process was very smooth. Everyone was very nice and quick to respond. First step was call with Talent Acquisition, then a technical exercise, video interview with VP of Technical Support and Product Manager, and four Technical Support Specialists'

      Interview questions [1]

      Question 1

      Describe a time when you missed a deadline on a project and what did you do to handle it?
      Answer question

      Technical Support Specialist Interview

      9 Oct 2018
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 days. I interviewed at BetterCloud (New York, NY) in Sept 2018

      Interview

      Pam & Chris were the people whom I interacted with. They were very pleasant, helpful and informative. Pam especially had a very welcoming, warm tone that made one feel comfortable in the interview process.

      Interview questions [1]

      Question 1

      They sent me a digital assignment where I had to work with, and configure, their software. It also involved me purchasing a domain and signing up for a trial of Google Suite to connect w/ their software.
      Answer question
      3