Terrible process where the questions asked can have multiple correct answers depending on the situation. Ex: Someone is saying they are depressed what do you do? Any person with a PROPER psych background knows to a) keep taking more to that person for clarifying questions and if you feel they need more assistance you then b) get ahold of their emergency contact so they can take over and assess the situation (come over and stay with that person, and contact mental health resources if needed). This was NOT one of the choices. Now to the fun part.
Applied with a) MASTER's Degree in a psych field, PhD in Counseling Education b) EXPERIENCE providing coaching with a state agency, C) Medicaid Id issued so I am legit and d) Experience working with both native and non-native English speakers.
I was sent an email stating "there were far more qualified coaching applicants" Really? Whoever is screening these applications does not understand behavioral health.
Without speaking to a human, I was advanced to a digital training - which I completed, given a betterup email, signed a contract...then it was never countersigned and I never heard back. Never a human voice involved in the whole process.
This is about a lack of an interview that is mind boggling. After waiting for a response to an application for quite a while, virtual initial screenings and a complete training, and being provided a business email, and going through docusign...I never spoke to an actual person. One year later, still no word, no actual interview, no word on next steps. Very confusing.
I applied online. The process took 3 weeks. I interviewed at BetterUp (New York, NY) in Jun 2023
Interview
There was no human interaction in the entire interview process until the test coaching session. There was a lot of unpaid learning required (a small stipend was provided although it hasn't been paid out yet). The learning materials were interesting but I was quite unsure whether this was a real gig.
