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      Binance

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      Related searches: Binance reviews | Binance jobs | Binance salaries | Binance benefits | Binance conversations
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      Customer Service Representative Interview

      25 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Binance

      Interview

      Overall, it went well. The interview included basic background-related questions, discussions about expectations, and my motivation for wanting to join Binance. There was also a short quiz designed to assess my English proficiency.

      Interview questions [1]

      Question 1

      Why I want to join Binance
      Answer question

      Other Customer Service Representative interview reviews for Binance

      Customer Service Representative (CSR) Interview

      27 Jan 2026
      Anonymous employee
      Kuala Lumpur
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Binance (Kuala Lumpur) in Jan 2026

      Interview

      I got this interview through an internal referral since my LinkedIn application was rejected. First round there was an English AI test with spoken answer questions and typing assessments simulating customer support, After passing the assessment will get HR interview, asking about my past experience and reasons for leaving, with feedback on the spot. Final round interview with 2 team leads asking similar questions and how I’d handle situations, plus another typing test. I got the results the next day. Everyone was really polite and friendly, and I got the results the next working day.

      Interview questions [2]

      Question 1

      HR: -Why you leave previous company? -What’s your past experience? -Expected salary
      Answer question

      Question 2

      TL: -Can you handle a high-pressure environment with shift work and high KPI target? -Asking common questions for a customer service interview
      Answer question

      Customer Service Representative Interview

      17 Dec 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Binance

      Interview

      Honestly, this was a waste of time. The process started with an assessment that included an English test (wasn’t requirement for the role) and a chat simulation. The chat part at least made sense. The HR interview was actually fine. The recruiter was clear, polite, and even told me my profile fit the role well. Then came manager interview… and it was bad. Very rushed, zero engagement, and it honestly felt like they had already hired someone and were just interviewing for the sake of appearances. After that complete silence. No feedback, no update, just ghosting. After multiple stages, that’s just disrespectful.

      Interview questions [1]

      Question 1

      Tell me about yourself, why binance, about previous roles and Crypto knowledge.
      Answer question

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