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      Bird

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      Customer Support Interview

      16 Nov 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bird in Sept 2021

      Interview

      It was a video interview. It didn't happen on the initial day it was supposed to happen because of poor internet connection, the interviewer was understanding, and asked me to choose another day, which I did. The interview went well. the interviewer was sincere and informed me they have gone far with other candidates in the interview process, and they might select from any one of them, and that's what they did. I appreciate the transparency though. They informed me via email that they would be going with another candidate. It was a good experience, I will be applying again if I see an open position.

      Interview questions [1]

      Question 1

      What's your troubleshooting process? Why did you leave your last job? Why do you want to work for MessageBird?
      Answer question
      1
      avatar
      Bird response
      4y
      Hi there! Thanks for sharing your review. We are happy to see words like "transparency" and "good experience". We thank you for your original interest in the company and having participated in our interview process. We wish you all the best and we hope to see you in our process again in the future!

      Other Customer Support interview reviews for Bird

      Customer Support Interview

      5 Mar 2025
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bird (Amsterdam)

      Interview

      Process was easy - led by the one of the senior support specialists and the head of support at the time. There was a case that I needed to answer as I was a part of their support team. It ended with a final interview with their COO at the time

      Interview questions [1]

      Question 1

      Why do you want to join Messagebird?
      Answer question

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