I applied online. The process took 3 weeks. I interviewed at Bloomberg (Singapore) in Jan 2016
Interview
First, Phone Interview.
Second, Language proficiency Phone Interview.
Third, Interview with Japan and Hong Kong team leaders in my case.
Last, Interview with APAC Manager.
I got a rejection after the third interview. But the experience was good. People were friendly and enthusiastic. Overall experience was good, but unfortunately I was not the right fit for the job. It's the best place for someone who loves customer service.
Interview questions [1]
Question 1
Tell me something about yourself, why did you choose Bloomberg, why did you apply for this position, my experience with the shadow session representative, What are your strength and weakness, etc and of course role play at the end.
1. Applied online
2. Plum assessment
3. Language assessment
4. HR phone interview
5. Prep session
6. Phone call
7. Super day - different interviewers plus written language assessment.
8. Interview with senior management
I’m still in the process.
Interview questions [1]
Question 1
Typical tell about yourself, difficult client experience, why Bloomberg, why customer support, who are Bloomberg’s clients, etc.
STUDY the company.
I applied online. The process took 3 weeks. I interviewed at Bloomberg (London, England) in Feb 2019
Interview
30 min shadowing an employee doing her work and signing nda, 30 min competency based questions about myself and my prior experiences in handling situations, 30 min role play on simulating customer support situations
Company sent an invitation for a Pre-recorded video interview, this is the standard. However later they decided to conduct a phone interview instead. They called it he same day. It took 30 min.
Interview questions [1]
Question 1
Started with introduction from both parts. Then he went to my experience, what is a good citometria service to me and asked an example when I exceed expectations. Second part was about Bloomberg, its competitors, products and values. Third and final part was about the role I was applying and my fit tô it. Then he open to questions. Advice: Do Your Research!!