Thank you for taking the time to share your experience with us. We’re sincerely sorry to hear about the frustration you encountered during your interview process. Being left without communication—especially after a strong first conversation—is never the experience we want candidates to have. Unfortunately, the departure of the interviewer created an unexpected gap in communication, and it’s clear we did not follow up as quickly or clearly as we should have. That’s on us, and we appreciate you bringing it to our attention. Your feedback about consistency, transparency, and continuity in the interview process is valuable. We are actively working to strengthen our internal handoff procedures to ensure candidates remain informed, regardless of staffing transitions. We also appreciate your time and effort in preparing for the interview. Even though this experience didn’t meet expectations, your input helps us improve, and we genuinely thank you for that. We wish you the very best in your search and in your future career opportunities. If you’re open to it, we’d be glad to reconnect with you through our recruiting team to ensure a smoother and more positive experience moving forward