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      Boyd Group

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      Customer Service Representative (CSR) Interview

      7 May 2025
      Anonymous employee
      Victoria, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Boyd Group (Victoria, BC)

      Interview

      Recruiter and Coordinator ,I started with the recruiter interviewing me and then followed with the Coordinator.I walked through the resume and my experience.I was told there is goimg to be on going practice and training from other CSR though and we can ask each other questions and when we expeeience difficult situation .We were asked to see if we csn assistceach other incase we do not know the answer and what to do .

      Interview questions [1]

      Question 1

      Work us through your resume
      1 Answer

      Other Customer Service Representative (CSR) interview reviews for Boyd Group

      Customer Service Representative Interview

      11 Sept 2024
      Anonymous interview candidate
      Charlotte, NC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Boyd Group (Charlotte, NC) in Jul 2024

      Interview

      Relaxed and informal interview, lasted about 45 minutes. Though it was pleasant, it raised many red flags that I was later right about. I got an offer just an hour later, which they sent over to me and upon my asking questions about the offer as many things were unclear, they chose to give the position to someone else .

      Interview questions [1]

      Question 1

      Why I want to work for them.
      Answer question

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