Brilliant Earth Jewelry Consultant interview questions

2 interviews, one phone screening and one with management, either in person or zoom, asked about jewelry industry interests, why prev jobs were left, and avaialbilty. Previous jewelry experience not required but definitely put words towards why you want this job in particular. Emphasize previous customer service experience. They also have you complete an assessment before the 2nd interview and an activity during the interview itself, this seemed geared towards determining how well you can pick up some of the Salesforce tasks that are in the day to day of the position.

Applies through LinkedIn and was emailed by a recruiter within 3 days of applying. First interview was a phone interview that lasted about 30 minutes. Basic questions like asking about your resume, what interests you in this company, when would be a good start date. Heard back by the end of the day about scheduling a second interview. Before your second interview you are required to do a sort of ‘test’ to determine your abilities regarding software understanding, your ability to navigate the website, and your ability to respond to real world customer inquiries. Second interview was a Zoom interview. Asked to go over my resume again, asked more real world scenarios, asked what makes me stand out and my weaknesses. I was asked to do a third interview for a higher position based off of this second interview. Third interview was another Zoom interview. It was rescheduled and the interviewer ended up being late through no fault of his own, but they were very communicative through email the whole time.