I applied online. The process took 3 weeks. I interviewed at British Airways (London, England) in Sept 2016
Interview
Firstly, you had to complete an online application form followed by an online assessment which took roughly 30 minutes to complete - this included numerous competency questions and on each section, if you completed any of the questions with the same answer you would need to put them in order of importance
Interview questions [1]
Question 1
If you are successful with the online application, they will invite you to an assessment day at their Head Office where you will complete a group task and an individual role play (all about customer service) before being selected to continue to the interview process, unfortunately, I didn't make it to the interview
I interviewed at British Airways (London, England)
Interview
Easy and friendly people. Did an online interior. Breakout rooms for one on one sections. Asked to read a sheet then asked questions about my experience. How I have handled previous situations. Used star formula went very well.
Interview questions [1]
Question 1
Give an example of a time you were under pressure at work
I applied online. I interviewed at British Airways (Heathrow, England)
Interview
A long day, but assessors helped us feel at ease throught the process. The two interviewers had different styles which helped the interview flow. The wait for an offer was the most nerve-racking part.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond at work
Firstly we did get right to work checked and arm reach check. Then we were separated into few groups and did group interview. Then the selected candidates were called for role play, reading PA script and one to two interview.
Interview questions [1]
Question 1
Have you had a time that you had to against to your boss? and why?