I applied online. The process took 3 weeks. I interviewed at British Airways (Heathrow, England) in Mar 2016
Interview
When i applied for the cabin crew role I sent my resume and got contacted to go through the online asessment.
It's going to ask you question about personality, how you would react to situations and the last part is questions about a text.
I got selected for the face to face interview.
When you arrive in the morning they ask to check your passport and legal documents.
Then they check physical requirement : height , tatoos
You will then be divided in 2 groups The first one will do the role play where you will have to read a text, and then do the role play.
The second one will do the group interview. You will get to discuss a topic and make decisions as a team.
At around mid day they made a decision and called people that would stay for the second part of the day.
Interview questions [1]
Question 1
Give a time where you had to give exceptionnal customer service
I interviewed at British Airways (London, England)
Interview
Easy and friendly people. Did an online interior. Breakout rooms for one on one sections. Asked to read a sheet then asked questions about my experience. How I have handled previous situations. Used star formula went very well.
Interview questions [1]
Question 1
Give an example of a time you were under pressure at work
Firstly we did get right to work checked and arm reach check. Then we were separated into few groups and did group interview. Then the selected candidates were called for role play, reading PA script and one to two interview.
Interview questions [1]
Question 1
Have you had a time that you had to against to your boss? and why?
I applied online. I interviewed at British Airways (Heathrow, England)
Interview
A long day, but assessors helped us feel at ease throught the process. The two interviewers had different styles which helped the interview flow. The wait for an offer was the most nerve-racking part.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond at work