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      BuildASign.com

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      Customer Love Representative Interview

      15 Aug 2019
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at BuildASign.com (Austin, TX) in Aug 2019

      Interview

      I applied for the Customer Love Rep position through a temp service. From there I did an initial screening with the agency they had me do a typing test which they had a 45 wpm requirement and they asked for my most recent resume. They sent my information over this process did take awhile because my information was submitted on the very last day they were accepting applications and I had to be pushed back to the next training class which they started taking applications two weeks later for . I got a call back stating build a sign wanted to interview me the following Monday . I got to the interview extremely early and answered a series about my work experience and scheduling . Within 10 minutes of leaving the interview the agency called me and told me I was offered the position and I was sent a offer letter I accepted and provided my information for a background check along with my training dates and times and point of contact information.

      Interview questions [2]

      Question 1

      What is good customer service to you ?
      Answer question

      Question 2

      If I were to contact your past employer what would be some positive feedback they would give me ? And what would they say you could work on
      Answer question

      Other Customer Love Representative interview reviews for BuildASign.com

      Customer Love Representative Interview

      18 Aug 2016
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at BuildASign.com (Austin, TX) in Jul 2016

      Interview

      After sending the application and passing a typing speed test, I was invited to a recruitment happy hour. First everyone got a chance to have some food and drinks while chatting with current employees and other candidates. Then we were given a tour of the office before being pulled for individual interviews. The questions seemed thorough and relevant, and it was nice to get to know everyone without the pressure of a standard interview setting.

      Interview questions [2]

      Question 1

      What skills at your current job would make you a good candidate for this position?
      Answer question

      Question 2

      How do you handle the pressure of balancing several tasks at once?
      Answer question

      Customer Love Representative Interview

      24 May 2016
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at BuildASign.com (Austin, TX) in May 2016

      Interview

      I submitted my resume and cover letter, then passed a wpm-based typing test. From there, I was interviewed on the phone. After I passed that round, the final in-person interview took place. I was nervous overall but enjoy challenging problem solving which seems to be part of the position. I also find the call center environment rewarding socially and intrinsically (helping others thoroughly while maintaining a cool head and talking with fellow employees as catharsis when possible).

      Interview questions [1]

      Question 1

      How relevant I felt the type of work and experience was in relation to my future goals. I've had call center experience but mostly with cold calling, while the rest of my resume is a mixed bag of radio, marketing and digital content management experience. I didn't say this, but part of the real answer is that I plain love talking to other human beings.
      1 Answer

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