I applied in-person. I interviewed at CCI Call Centres (Umhlanga) in May 2026
Interview
The interview was quick and seamless. Everyone during the process was very helpful in preparing us to be successful. The recruiter was very accommodating and took her time with me and others. They showed genuine care and humility. Absolutely great experience through the recruitment and interview process.
I applied through a recruiter. The process took 3 days. I interviewed at CCI Call Centres (Durban) in May 2026
Interview
The interview process started with basic questions about my background and previous experience. I was asked to introduce myself, explain why I wanted the role, and answer customer service scenario questions. The interview was straightforward and focused on communication skills, confidence, and how I would handle customers.
Interview questions [1]
Question 1
Tell me about yourself and explain why you want to work as a Customer Service Representative.
I applied online. I interviewed at CCI Call Centres (Umhlanga) in May 2026
Interview
I had a short interview process that started with submitting my application online. I was then contacted for an interview where I was asked about my communication skills, organisation, ability to multitask, and how I would handle confidential information. The interviewer was professional and friendly, and the process felt comfortable overall. I was also asked situational questions to test problem-solving and customer service abilities.
Interview questions [1]
Question 1
How would you handle multiple tasks and manage your time effectively as a Personal Assistant?
I applied through a recruiter. I interviewed at CCI Call Centres (Umhlanga) in May 2026
Interview
I went to a group interview with the recruiter, did assessments including typing, English and Numeracy, and then did final interview with the OM. After that I also did a Speech test.
Interview questions [1]
Question 1
They asked if I will be able to work a night shift.
