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Customer Service Representative (2)

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CDM Direct interview questions

based on 2 ratings - Updated 15 Jun 2025

Average interview difficulty

Very positive interview experience

How others got an interview

50%
In person
In person
50%
Applied online
Applied online

Interview search

2 interviews

Customer Agent Representative Interview

15 Jun 2025

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied in-person. The process took 4 days. I interviewed at CDM Direct in Apr 2024

Interview

good interview process, very friendly,and straight to the point, very transparent with the workload and what it entails, have managed to secure a role and have been there for over a year now

Interview questions [1]

Question 1

how can you de escalate a difficult customer?

1 Answer

BDR Interview

31 Oct 2023

Anonymous employee

Accepted offer

Positive experience

Difficult interview

Application

I applied online. The process took 3 weeks. I interviewed at CDM Direct (Curitiba)

Interview

Muito bom a entrevista, bem conduzida pelo lider. Espero que outras empresas tenha um processo tão bem desenhado quanto a CDM. Bom demais!! Perguntas muito bem conduzidas não parecendo uma entrevista

Interview questions [1]

Question 1

O que você faz que não está no seu currículo?

Answer question

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CDM Direct

CDM Direct interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Agent Representative Interview

BDR Interview

CDM Direct interviews FAQs

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Customer Agent Representative Interview

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