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      CGI

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      Customer Relations Specialist Interview

      13 Jun 2015
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at CGI (Columbus, OH) in Nov 2011

      Interview

      The interview experience was straight forward. Applicant provides information about qualifications and experience relavent to the position their applying for. Provide examples of previous situations dealing with difficult customers, time management, meeting deadlines, etc.

      Interview questions [1]

      Question 1

      Please list a previous experience on how you de-escalated a call with a upset customer.
      Answer question