I applied online. The process took 3 days. I interviewed at CN Tower (Toronto, ON) in Apr 2026
Interview
First stage is a phone interview, they ask general questions about availability, past experience with customers service and work in general. Should probably only last about 5 to 10 minutes.
Positive experience
Easy interview
Application
I interviewed at CN Tower (Toronto, ON)
Interview
Very basic, simple interview, asked about past experience within the industry and basic info we know about the CN Tower. Very smooth interview and nice management to say the least.
I applied through an employee referral. The process took 3 weeks. I interviewed at CN Tower (Toronto, ON) in Apr 2019
Interview
Must apply online but referrals help. It’s a typical process with phone screening, followed by a one on one interview that was held onsite. There was also a group interview, also held onsite, where you show your customers service skills are factious scenarios that involved role play. Overall the interview was straight forward and quick and I was given the job offer within a reasonable amount of time.
Interview questions [1]
Question 1
Tell me about a time you had bad customer service.