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      Case Manager Interview

      25 Apr 2025
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at COTA (Toronto, ON) in Jul 2022

      Interview

      The interview lasted about an hour and I was interviewed virtually by two managers. The interview included several scenario-based questions. Most of these questions focused on developmental services, such as: "What is Developmental Services Ontario (DSO)?" and "What is the passport program for people with disabilities?" The interviewers also inquired about various mental health conditions, for example, "Can you explain what borderline personality disorder is?" The final portion of the interview included a written component that presented an advocacy scenario. It’s important to note that the specific questions may vary depending on the area within Cota for which you are interviewing, as they may be tailored to the particular type of case management involved.

      Interview questions [1]

      Question 1

      Describe what is case-management and what are some qualities that make a good case manager.
      Answer question

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