I applied online. I interviewed at CVS Health (Irving, TX) in Jan 2017
Interview
Phone screen with recruiter. Same day received a HireVue email to record interview questions. Later face to face with two hiring managers. The interview process was pretty standard for the exception of the HireVue. This is the third time I've ever had to use HireVue as a part of the interview process.
Interview questions [1]
Question 1
Describe a time you wasn't able to meet a deadline?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
