I applied online. The process took 6 days. I interviewed at CVS Health (Dallas, TX) in Aug 2022
Interview
Interview was quick and efficient. I was asked a few questions nothing too difficult. I was offered the position before the phone interview ended. I always get nervous for interviews but this interview was great thanks to the interviewer.
Interview questions [1]
Question 1
Give an example where you showed empathy to someone.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
