I applied online. I interviewed at CVS Health in Nov 2024
Interview
Applied for position and on same day received a hirevue interview request, completed hirevue interview very next day. It's been 3+weeks and no feedback or update. Online it says the job has been filled but the status within the online portal still shows "under consideration". Tomorrow makes 4 weeks since I've applied, I hope to hear an update soon
Interview questions [1]
Question 1
Tell me about a time when you had to work through a situation for an upset client. What was the problem and how did you resolve it to the client's satisfaction?
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
