I applied in-person. The process took 3 days. I interviewed at Cabela's (North Platte, NE) in Aug 2012
Interview
Standard questions about myself and customer service experience and what would I do scenarios. I was also able to go and listen in on a few live calls to see what exactly I would be doing and what kinds of questions and such I would be answering.
Interview questions [1]
Question 1
What is an example of a time that you offered good customer service?