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      Client Support Representative Interview

      31 Oct 2017
      Anonymous interview candidate
      Boulder, CO
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Campminder (Boulder, CO) in Oct 2017

      Interview

      There was a phone interview that took about 30 minutes. A week went by, I sent a follow-up email asking for an update and got a response asking me for an in-person interview. I went there and they showed me around the office and then I sat down with two account managers. The interview was almost two hours and the questions ranged across many different topics. It seemed like they were just trying to understand you as a whole person, not just for this one role. Then I spent 30 minutes shadowing someone in the role that I was applying for. So over all, the interview was more than two hours long. They told me they would get back to me in the next two weeks, then I got a follow-up email saying that they would let me know in two days. However, it still took a week and a half for them to email me back to me to tell me I didn't get the job. However, I emailed asking for feedback on my interview since I thought it went well, and they were very open and gave me some good constructive criticism.

      Interview questions [2]

      Question 1

      When was a time that you put the team's needs above your own?
      Answer question

      Question 2

      How do you handle stress?
      Answer question
      2
      avatar
      Campminder response
      8y
      It's great to hear your experience was positive overall! It sounds like we could've been more clear about our expected timeline and done a better job of following through within that timeline. I'll share this feedback with the interview team so that we can improve in this area. Thanks for sharing your experience!