Interview process was pretty easy, interviewer made me feel at ease and asked your usual interview questions, after a couple of days I got an email to confirm they were offering me the job
I applied online. I interviewed at Capita (Leeds, England) in Apr 2017
Interview
You start by applying online, you then have an interview over the phone to see what your phone skills are like and if you pass this stage you get through to a group interview where you have to work as a team to solve an issue. My group had a list of objectsnwe had to put in order of importance after our boat capsized.
Interview questions [1]
Question 1
What do you know about Capita? Tell me a time you went above and beyond to provide amazing customer service? Tell me about a time you matched a product or service to a custome? Tell me about a time you handled a complaint?
I got a phone call and later i had video interview. Lady that talked to me asked couple of question about my experience and left the meeting saying that she will contact me. She never did.
I applied online and heard back shortly for an interview. The interview process was straightforward and I was informed of the outcome of the interview on the day to let me know that I had been accepted.
Interview questions [1]
Question 1
Describe a scenario l of when you went above and beyond?