I applied online. I interviewed at Caring.com (Charlotte, NC) in Oct 2023
Interview
Zoom interview with 3 different managers. Smooth process. Very professional. Straight to the point. They also provide a script for role playing.and you have a computer test to take after initial interview.
Interview questions [1]
Question 1
Typical interview questions
Why caring?
What’s your past experience
Are you organizing
Etc
I applied online. The process took 5 days. I interviewed at Caring.com (Columbus, OH) in Jan 2025
Interview
First interview was with a recruiter who goes over the basic information of the job to make sure it is a good fit for both sides. Second interview is with hiring manager and is a normal process, both sides asking questions and going over work history, etc. Then comes the computer literacy assessment. Personally I have worked on computers in sales jobs for over 15 years with the last 6 of them being remote. I somehow got an 81% on the second computer test (there are 4) and they stopped the process right there (need 85%). While I can understand that computer literacy is very important with a remote job, this is a CRAZY approach. On top of that, to not be more lenient or CARING is a horrible company practice. Just be aware that if you miss a few questions that have NOTHING to do with the sales position, you will NOT get the job...no exceptions
I applied online. I interviewed at Caring.com (Chicago, IL) in Mar 2024
Interview
The process starts with a phone interview followed by a virtual interview. The next step is an online assessment. After successfully completing that, the last interview is another virtual interview.
Interview questions [1]
Question 1
Can you handle a large call volume of about 150 calls per day?