There are two rounds of interviews in the hiring process. The first round is an in-person interview with the branch manager and market director. This round is more behavioral and focuses on your experience, customer service skills, and overall fit with the team and the branch environment. The market director also evaluates your long-term potential within the region. The second round is a phone screen with HR. This stage is more straightforward and typically covers background verification, availability, and basic fit questions, as well as compensation expectations. Overall, the process is well-structured and moves fairly quickly if you are selected to proceed after each stage.

Just some basic behavior questions. Nothing too challenging. Ask about your past working experience. They wants to see your commitment. They are looking forward you to stay here for whole life.