I applied online. The process took 2 months. I interviewed at Centene (Sacramento, CA) in Aug 2023
Interview
The interview consists of customer service and background knowledge of healthcare. During the interview, you should provide many examples of helping a customer, apologizing for any mistake, and being a good listerner.
Interview questions [1]
Question 1
Tell me about yourself. Do you have any background knowledge of healthcare? Do you have call center experience? Explain to me when you were working with a difficult customer.
