Mostly behavior STAR questions on phone. They asked about licenses that would be needed. Tell me about yourself. Why Schwabb? History in finance. Any questions for me. Very straightforward behavioral questions.
Interview questions [1]
Question 1
Describe a time when you had to reclaim something difficult to a customer
I applied through an employee referral. I interviewed at Charles Schwab
Interview
Two round interview with the last one being in person on site. My second round was with 2 people so not too bad. Keep in mind there is a 2 year commitment to the umbrella this position (Not the position itself) falls under before you can move to a different umbrella.
Interview questions [1]
Question 1
“ an example you turned a problem into a solution”
“ Name a time where you had an issue with a manger and how did you resolve it”
“ a time you went above and beyond for a client”
It was over Zoom, you should dress business casual. It was very relaxed. No need to try hard, be yourself, be honest, and show your enthusiasm. It helps if you can relate things to Charles Schwab.
Interview questions [1]
Question 1
Zoom screening - typical STAR and behavioral questions. Why Schwab? Any retail/client experience? How would you handle a customer in [scenario]? The 2 year commitment seems to be a thing they really want the point accross.