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      People Operations Specialist Interview

      13 Apr 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Checkout.com

      Interview

      Two rounds of interview with the recruiter and hiring manager. Recruiter was efficient in scheduling the interview. Had a couple of questions and followed up with the recruiter but she ghosted me. This experience is consistent as you look through reviews on Glassdoor. I have had multiple interviews with growing start ups but am surprised to see the lack of structure and feedback in the recruitment process for Checkout.com. Candidates spent time on the hiring process and it is only right that they receive some form of closure - whether they were rejected or accepted. This is especially pertinent if you are working in a function that deals with people. I cannot imagine it would be possible to have a recruitment process that does not inform candidates of the outcome of the interview. For most companies, an automated reply would be triggered. Some companies do go above and beyond to write a personal note or even drop a call to the candidates to inform them of the result, which is great from a candidate experience perspective. Truly a disappointing experience with a company who is one of the world's largest start ups in Europe. I would highly discourage folks to apply for this Company.

      Interview questions [1]

      Question 1

      Questions were largely on experience and fit for the Company. There were a couple of behavioural questions as well. Nothing too surprising.
      Answer question
      1
      avatar
      Checkout.com response
      5y
      Hi, Thank you for leaving your feedback and we’re sorry to hear you were disappointed with your interview experience. We agree with you that all candidates deserve transparency, respect for their time, and a clear follow-up no matter the outcome. That’s why we pledge to provide feedback and open communication at all stages of the process. Clearly, something has gone wrong here and we’re sorry about that. We’ve shared your feedback with the team which should hopefully help in ensuring this doesn’t happen again, and if there is any additional info you think would be helpful for us to know, please feel free to send us a message at people.culture@checkout.com. Thanks again, The People Team