Everyone was very welcoming and informative. We discussed all the important factors before moving along with the interview process to make sure we were on the same page. The recruiter Denise G was refreshing and a delight to work with. I was also able to meet my team when I went in for my in person interview which was a great opportunity to get a feel for the atmosphere.

After applying to Citizens, I received an invitation for an AI interview with a service called HireVue. The "interview" consisted of timed "games" that are essentially exercises taken from an ADHD assessment, and a series of more standard interview questions that you must answer on video and which will be scored by their AI system. I received an automated rejection email a couple days later. I have since received multiple emails from Citizens inviting me to apply for the same job they already rejected me from before ever speaking to a human being, except I can't even do that because it simply tells me I've already applied and been rejected from that role.