I applied online. The process took 4 weeks. I interviewed at Community Care (Austin, TX) in Nov 2021
Interview
It was a video interview that lasted about 10-15 min. It involved the basic questions you’d expect from an interview like telling your strengths and weaknesses. Also asking why you would like to work for that specific company.
Interview questions [2]
Question 1
Describe a situation in which you had to de escalate an upset customer