I applied online. The process took 4 weeks. I interviewed at Concentrix (Niagara Falls, ON) in Jul 2020
Interview
I went through a preliminary interview, and then I completed some assessments with one of the assessments having an error from the third-party application, which is supported by Korn Ferry.
I waited for two weeks. You'd expect that they would have the problem fixed with their third-party by that time, but they sent me an email with Korn Ferry's contact info. I contacted Korn Ferry, and apparently, their customer service and technical support teams have low standards. They didn't fix it.
I suggested to the HR personnel the idea of me retaking the application, assuming that the assessments will be submitted successfully the second time I apply, and the HR personnel agreed. "This idea has been in my mind since the day I told them about the issue, but I didn't want to sound pushy."
The assessment was submitted successfully, but here is the second unprofessional issue I have.
They lost the interview records, and I had to retake an unscheduled interview due to that.
I am sure my qualifications are much higher than what they are expecting even though I don't have years of experience, which I should not have because it is supposed to be an entry-level job.
I might be frustrated now for the time I wasted with them, but I know it's for the best.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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