I applied through an employee referral. The process took 4 weeks. I interviewed at Concentrix (Birmingham, England) in Oct 2022
Interview
The process was relatively straightforward and involved 3 stages. An online application, telephone chat and a zoom interview. The whole process took about a month, the zoom interview lasted about 30 minutes and the questions generally involved situational questions within the customer service setting
It was really easy if you average in English, they ask only simple questions to understand if you are able to frame sentences and communicate in English. No tough questions are asked.
Telephone interview with a recruiter followed by a one stage in person competency based interview with one or more hiring managers. Also a short written and numerical test. Feedback provided the following day by phone call.
I applied online. I interviewed at Concentrix (Hamilton, ON) in May 2026
Interview
Straight forward interview with basic questions. The usual in any interview no need to complicate things and just answer based on your experience. It took 15 minutes over all on the final interview.