I applied online. The process took 1 day. I interviewed at Contac Services (Richmond, BC) in Jan 2016
Interview
Was interviewed over the phone by an HR person who was pleasant to talk to. Her questions were very standard and nothing was out of the ordinary. The conversation was mostly light and upbeat. I did not advance to the second round but felt good about the overall process.
Interview questions [1]
Question 1
Tell me about yourself. Walk me through your resume. Why do you want to work here? etc