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      ControlScan

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      Customer Support Specialist Interview

      21 Jan 2017
      Anonymous interview candidate
      Alpharetta, GA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at ControlScan (Alpharetta, GA) in Nov 2016

      Interview

      I had applied on line and heard from a recruiter 3 weeks later. I got a face-to-face interview 2-3 days after she contacted me. The interview process was easy, the questions expected. I specifically asked how long it'd take to hear something. The interviewer told me more than once it would be a week. I did not hear a thing!! I emailed her 2 weeks after the interview and no response. I reached out to the recruiter and she never got back to me! It's obvious they went with somebody else but they should have followed up like they specifically said they would. Bad business.

      Interview questions [7]

      Question 1

      Tell me about your last 2 positions
      Answer question

      Question 2

      Have you had to teach an older person about technology?
      Answer question

      Question 3

      What do you know about Controlscan?
      Answer question

      Question 4

      Why do you like customer service?
      Answer question

      Question 5

      Have you made a lot of outbound calls?
      Answer question

      Question 6

      How many calls would you say you made a day?
      Answer question

      Question 7

      Tell me about a time you had to multitask.
      Answer question

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