The interview process went well in some regards and in other aspects, fairly unprofessional. I spoke with a recruiter in September 2017, after she had found my profile on LinkedIn and within weeks I was completing onsite interviews with 4 different people in the beginning of October. These individuals consisted of a senior analyst, manager, and directors. All four individuals were very professional and made me feel good about investing myself in the interview process and being a potential employee of Convergys. I completed a case study for the hiring team and took time away from my employer the time. All was fine and this was actions I was willing to take to be a member of the Convergys team. Following these interviews and completion of the case study it was recommended that I speak to another hiring team (and different department) because my background was better suited for that team. As a candidate I was disappointed that the prior team could not use my skillset, but, I was fairly impressed that the team thought enough of me that I may be better suited for another team. Thus far I had a relatively positive experience and the culture at Convergys was something that I wanted to be a part of. I proceeded to speak to 2 other individuals (One in mid November and the other in early December) and had reason to be hopeful. As an experienced member of the workforce, I realize that hiring during Q4 is a lengthy process for a lot of employers. The process started in mid September and I was not surprised a final decision would be made by the middle of December. I was happy to remain patient and was committed to speaking to whomever necessary to procure a position with Convergys. All in, I had interviews with 7 individuals (counting the recruiter) and I had completed a case study. I last spoke (via email) to the recruiter the week of 12/11/17 and at last word, a decision was pending calibration with all the interviewers. It is now February 08, 2018 and I do not know the results of the final calibration. Based on the time it's been since I last spoke to the recruiter, my best guess is that I was not a fit for Convergys. Hiring the "right" candidate is important for all employers and I respect that. We all want to work for an employer that does their due diligence and takes time to make an informed hiring decision. To this day I truly respect that about Convergys. What I find disappointing is the lack of follow-up. As a candidate that spent 7+ hours completing interviews and another 10+ completing a case study, I feel it's reasonable to expect some form of contact regarding the final decision. To not follow-up and to essentially ignore a candidate that invested so much time, is a disappointing move by Convergys. I had a positive experience up until the end. Given the nature of my experience I cannot rate the overall experience as positive. It started well and has zero closure. Perhaps my interaction is an anomaly. Perhaps others will have a better experience. I truly hope so.

1 screening call with HR, 3 phone interviews with leaders, and a case study in excel. Took about a month. Reached out after another month and never ever heard back. No phone call, no email, no physical mail nothing. I felt it was very unprofessional to have someone go through this many steps and even complete a case study just to not even warrant a simple "no thank you" email. Very disappointing considering what a large international company it is to conduct itself like that. Very glad it did not work out as I love the path I ended up on. But this left a poor impression they should be aware of. Treat people with basic respect.