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      Account Coordinator Interview

      26 Jan 2017
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 5 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Nov 2016

      Interview

      I applied for the Account Coordinator role and was contacted within 24 hours to complete some assessment testing. After the online assessment testing I was contacted within the next day or so via email to schedule a phone interview. I had that interview about 1 week later and was emailed immediately afterwards to set up a series of in person interviews at the Columbus office. I ended up doing those on the phone due to traveling constraints, but did interview with 2 separate people. These were both 30 minutes long and were mostly "tell me about a time you did x and how you handled it", etc. After those interviews I was contacted to set up my final round, called "Project Day". During the first part of this day you will meet with someone currently in the role as they walk you through what it looks like and answer any questions you may have. The second half is a role-play style interview where you act out the part of the position you are applying for and answer any questions (this varies for different types of roles). I was told that they would start checking my references immediately after I finished my Project Day and was offered the position about 1 week after!

      Interview questions [9]

      Question 1

      Tell me about a time where you encountered a situation with an angry client/customer and how you handled it?
      1 Answer

      Question 2

      Tell me about a time you had a problem/issue with a coworker and how you handled it?
      1 Answer

      Question 3

      Give an example of a professional experience where you had to solve a problem and explain how you handled it
      1 Answer

      Question 4

      Name three reasons you want to work for us
      1 Answer

      Question 5

      Name a time you delivered excellent customer service when you encountered a problem with a customer
      1 Answer

      Question 6

      Are you able to and do you have experience delivering bad news?
      1 Answer

      Question 7

      Name a time when you took an existing system or process at work and improved it
      1 Answer

      Question 8

      What has been your greatest accomplishment? What are you very proud of from your current or past job?
      1 Answer

      Question 9

      Tell me one thing that is not in your cover letter or resume that we have not discussed
      1 Answer
      22

      Other Account Coordinator interview reviews for CoverMyMeds

      Account Coordinator Interview

      29 Jul 2024
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CoverMyMeds (Columbus, OH)

      Interview

      The interviewers felt like peers and were very welcoming. They made every attempt to set me up for success. It made the process less stressful. Just be prepared and you will do great!

      Interview questions [1]

      Question 1

      These were general questions using the STAR method
      Answer question

      Account Coordinator Interview

      9 Feb 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CoverMyMeds

      Interview

      Great questions from the interviewer it was a nice process that I enjoyed a lot. Straight forward interview. Overall a good experience. Nothing to be worried about. It is a great company to work for.

      Interview questions [1]

      Question 1

      Tell us about yourself please.
      Answer question

      Account Coordinator Interview

      16 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at CoverMyMeds

      Interview

      You have a phone interview, and then move onto a typical interview with a manager who asks the basic interview questions, if you do well you move onto a project day. You are give time to study and then you do a mock call to get a feel for what the AC role entails

      Interview questions [1]

      Question 1

      How do you deal with an angry customer? Do you enjoy speaking with people? What is your career background?
      Answer question

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