I applied through an employee referral. The process took 2 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Feb 2022
Interview
Initial phone interview with a recruiter, then an interview with a senior leader, and then a “project day” with a staff member currently working in the role, to give you a more concrete idea of what your role would look like and give you a chance to give them an idea how you would do in that role
Interview questions [1]
Question 1
Tell me about a difficult interaction with an upset customer and how you handled it.