I applied in-person. The process took 2 weeks. I interviewed at Cox Communications (Foothill Ranch, CA) in May 2016
Interview
Asked a few questions about resume then asked various questions asking how you would react to different scenarios. They want to hear how you handled difficult people and scenarios. The questions vary but they are all about experiences and your reaction to those experiences.
Interview questions [2]
Question 1
A time when you faced a difficult customer and how you corrected the customers complaint and made the customer happy.
I applied through an employee referral. I interviewed at Cox Communications (Oklahoma City, OK)
Interview
It's in star format. Totally senseless questions. They make you feel intimidated and basically set you up for failure. Your dealing with a blue collar group here so don't try to be to flashy because it will probably go right over their heads. Just be yourself. If they like your persona then chances are you will be selected.
Interview questions [1]
Question 1
Describe a time when you were dealing with somebody that was upset. What was the situation and how did you handle it and what was the outcome?
I applied online. The process took 3 weeks. I interviewed at Cox Communications (Springdale, AR) in Aug 2016
Interview
Star interview techniques. Situational questions and how you responded to situations and the results of your response. Questioning about a situation, how you responded or acted, what happened afterwards according to your response. Final question is why you want to join the cox communications family
