Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Cox Communications reviews | Cox Communications jobs | Cox Communications salaries | Cox Communications benefits | Cox Communications conversations
      Cox Communications interviewsCox Communications Account Services Representative interviewsCox Communications interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Liberty Latin America
      3.6★Compensation and benefits

      Account Services Representative Interview

      13 Dec 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Cox Communications in Dec 2014

      Interview

      I applied online, half expecting a "Thank you for your interest" email, but instead, I was contacted by one of the recruiters. She wanted to set up a phone screening, and told me that I could call pretty much whenever I was free. The screening only took about 10 minutes, and afterwards, we set up a face-to-face interview. The interview was your standard "Describe a time when..." The interviewer was nice, and it didn't feel like one of those "cold interviews", when they sit there and write down your answers, not really caring about much else. I was very pleasantly surprised that almost as soon as I got home, I was called by the recruiter and offered the job!

      Interview questions [1]

      Question 1

      There was this part when you had to role-play as if you were on the phone with a customer. The interviewer leaves the room, and gives you about 10 minutes to prepare what you're going to say. You have to solve the customer's issue, as well as sell them an additional product if given the chance.
      Answer question