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      Vice President of Professional Services Interview

      8 Aug 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Creatio in Jul 2024

      Interview

      Was about a month after applying by the time I got a message to schedule a preliminary interview for the role. The recruiter was only 3 months with the company and clearly didn't know anything about the role or the services space in general. Didn't come in prepared, with having looked over my resume before hand. Basically went through each of my roles on my resume and asked me the same three questions. Assured me that I would hear something by the end of the week, said if there was a delay she would let me know. Heard nothing, sent emails twice to see what the status was and crickets. This ghosting of candidates seems to be a trend in this market and I am absolutely disgusted that this seems to be an acceptable practice. It doesn't take that long to send an email to let someone know there is a delay or if you didn't get moved on to the next interview. Also, why a company would assign a junior person who clearly doesn't really know how to interview to screen an executive level job is beyond me. So much good press on this company and then this experience really just killed it for me. Hiring Managers you need to pay attention to what is happening with the recruiting process because the first impression is the most important one.

      Interview questions [1]

      Question 1

      What are the metrics that you were responsible for in this job?
      1 Answer
      4

      Other Vice President of Professional Services interview reviews for Creatio

      VP Professional Services Interview

      25 Sept 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Creatio in Sept 2024

      Interview

      My experience was very similar to that of another candidate for this position. The recruiter was very junior and was only about 5 months into the role. Most of my questions were met with 1 of the 2 responses: - "The role is very new, so we are not sure yet." ( I know the role has been open for more than 2 months, so some of the basic stuff should be sorted out already) - "This is a better question for the hiring manager since I am new here." This person didn't know enough about the services space either, so most of my responses didn't make sense to them. At one point, I almost wanted to ask, "Are you sure you don't want to write some of this down?". Most of what I said undoubtedly didn't make it to the hiring manager. After promising to get back to me in a few days (even if it was to say that she was waiting for a response), there was nothing but crickets. After sending a follow-up, I got the (unsurprising) rejection email. It was quite a bummer as I was impressed with all the good press the company is getting. Based on the first impression, though, maybe I dodged a bullet. Advice to hiring manager: You may want to look into who is doing the screening. You are probably losing many good candidates because the recruiter cannot articulate the role requirements for the candidates and the candidates' credentials back to you.

      Interview questions [1]

      Question 1

      Standard question about role KPIs
      Answer question
      2

      Vice President of Professional Services Interview

      2 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at Creatio in Sept 2024

      Interview

      I was approached by an internal recruiter at Creatio through my LinkedIn profile. I am not actively looking for a new position, but was intrigued by the company and its reputation so I scheduled an interview with the recruiter. I had a pleasant conversation with the recruiter for about 30-40 minutes. She asked me about my experience and some of the projects in my practice. I was able to share relevant details about my international experience and how I built Professional Services groups in a couple of software companies. The recruiter closed the call by sharing that she would come back to me with follow-up steps in the recruitment process, which were going to include several more interviews (including with the CEO) and a presentation of a case study that they would ask me to prepare. Overall the conversation was professional and it appeared they have a thorough recruitment process. I felt that I was able to respond well to the questions. When I did not hear back after several weeks, I emailed the recruiter. That message has now gone unanswered for over a month... It is disappointing that the company did not even bother to update me, even if they decided not to continue the recruitment process with me. After all, they contacted me first through LinkedIn so it would have been professional to let me know that they did not select me for a follow-up.

      Interview questions [1]

      Question 1

      What implementation methodology do you follow in your current professional services job?
      Answer question
      1

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