I applied in-person. I interviewed at Crown Voice (McComb, MS) in May 2017
Interview
I was called into the managers office and they asked my questions that leaned toward my overall people to people skills. I was required to be dressed professionally and on time . If I were to be late that would be automatic cancellation of my interview.
Interview questions [3]
Question 1
If a customer had the wrong food and they were very upset about it, what would you do?
Read information online and take a test. That's all there is to it. There is no human interaction. You self-study then qualify to take calls by answering their online exam
I applied through other source. I interviewed at Crown Voice (Las Vegas, NV) in Feb 2017
Interview
No Interview, just was certified after assessment test. It was a lengthy assessment that you could reference through the forums that were old and you had to comprehend by yourself if you didn't have experience in the field.