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      Currys

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      Customer Service Assistant Interview

      9 Oct 2016
      Anonymous employee
      Royal Tunbridge Wells, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Currys (Royal Tunbridge Wells, England) in May 2016

      Interview

      standard questions & answers, talking to customers & colleges, selling an item to another member of staff. The first part was the normal Q&A, in the office, the manager was really good at calming my nerves & making me comfortable. The next part I walked around the shop floor with the manager & spoke to customers & colleges, asking questions like 'What brought you into the store today?' & 'why do you choose PCworld/currys over anyone else?'. the last part of the interview I didn't actually do as I wasn't applying for a sales assistant roll so the manager didn't feel I needed to do it. I got offered the job on the spot & accepted.

      Interview questions [1]

      Question 1

      If you are confronted with a difficult customer who is shouting at you what would you do?
      1 Answer
      1